Evan Wanderer is committed to ensuring customer satisfaction with every purchase. We understand that sometimes plans change, and you may need to return or exchange an item. Please read our Return and Refund Policy carefully to understand your rights and obligations. Return Eligibility To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging. Returns must be requested within 30 days of the delivery date by emailing [email protected]. Once your request is approved, you will receive instructions on how to proceed. Non-Returnable Items Please note that certain items cannot be returned, including:
  • Gift cards
  • Sale items
  • Personalized products
Return Process After you email us at [email protected], we will review your request. If approved, you will receive a return authorization and the address for returning the item. Please ensure the item is securely packaged to prevent damage during shipping. Return Shipping Costs Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance. Refunds Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 10 business days. Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected]. International Returns Evan Wanderer ships worldwide. International customers must comply with their countrys return policies and are responsible for any customs duties, taxes, or fees incurred during the return process. Contact Us For any questions regarding your return or refund, please email us at [email protected]. Our team is dedicated to assisting you and ensuring your satisfaction with our products.